Privacy statement MH Wines B.V.
1. Introduction
MH Wines takes your privacy very seriously and shall handle your personal data with the utmost security and care. In this Privacy Statement you will learn how we handle your data as well as learn about your rights concerning our processing of your data. We advise that you read this Privacy Statement thoroughly. Should you have any questions or comments, please contact us at [email protected] .
2. Who is MH Wines ?
MH Wines is the private company MH Wines BV , with registered office at (1016HM Amsterdam listed at the Traderegister of the Dutch Chamber of Commerce under 80017169.
MH Wines is as the controller ultimately responsible with regard to the processing of your personal data.
3. How does MH Wines use your personal data?
Underneath you will find an overview of the purposes for the processing of your personal data. You will also find a specification of which data MH Wines uses for that specific purpose, the legal justification, and the amount of time MH Wines keeps this data. For clarity’s sake, we have categorized the purposes.
Services, customer management and financial administration
| Purpose | Financial administration |
|---|---|
Information: | Company name, Billing address, Bank details, Outstanding balance |
Legal basis: | Legal obligation |
Storage period: | As long as necessary for this purpose |
| Purpose | Invoicing |
|---|---|
Information: | Company name, Billing address, Bank details, Outstanding balance |
Legal basis: | Legal obligation |
Storage period: | As long as necessary for this purpose |
| Purpose | Order Management |
|---|---|
Information: | Home address, Delivery address, Billing address, Email, Phone, Payment information, Account number, Order Number, Complaint content, COC number, VAT number, Customer number |
Legal basis: | Necessary for the performance of a contract |
Storage period: | As long as necessary for this purpose |
| Purpose | Handling complaints about the product |
|---|---|
Information: | Home address, Delivery address, Billing address, Email, Phone, Payment information, Account number, Order Number, Complaint content, COC number, VAT number, Customer number |
Legal basis: | Necessary for the performance of a contract |
Storage period: | As long as necessary for this purpose |
| Purpose | Providing the service itself |
|---|---|
Information: | Home address, Email, Customer file data, Financial data, Data necessary to provide the service, Data generated by the service |
Legal basis: | Necessary for the performance of a contract |
Storage period: | As long as necessary for this purpose |
| Purpose | Handling complaints about the service |
|---|---|
Information: | Home address, Email, Customer file data, Financial data, Data necessary to provide the service, Data generated by the service |
Legal basis: | Necessary for the performance of a contract |
Storage period: | As long as necessary for this purpose |
| Purpose | CRM |
|---|---|
Information: | Name, Username, Email, Location, Order history, Social media account, Browser, OS, User ID, Phone, Profile photo |
Legal basis: | Legitimate interests |
Importance: | Commercial interests |
Storage period: | As long as necessary for this purpose |
| Purpose | Job application |
|---|---|
Information: | Name, Username, Email, Location, Order history, Social media account, Browser, OS, User ID, Phone, Profile photo |
Legal basis: | Legitimate interests |
Importance: | Commercial interests |
Storage period: | As long as necessary for this purpose |
Marketing
| Purpose | Direct Marketing |
|---|---|
Information: | Name, Home address, Email, Phone, Click behaviour, Online behaviour, Interest in a product, Social media account, User ID, Order history, Billing address Legitimate interests |
Legal basis: | Legitimate interests |
Interest concerned: | Commercial interests |
Storage period: | As long as necessary for this purpose |
| Purpose | Affiliate Marketing |
|---|---|
Information: | Name, Home address, Email, Phone, Click behaviour, Online behaviour, Interest in a product, Social media account, User ID, Order history, Billing address Legitimate interests |
Legal basis: | Legitimate interests |
Interest concerned: | Commercial interests |
Storage period: | As long as necessary for this purpose |
| Purpose | Newsletter |
|---|---|
Information: | Name, Home address, Email, Phone, Click behaviour, Online behaviour, Interest in a product, Social media account, User ID, Order history, Billing address Legitimate interests |
Legal basis: | Legitimate interests |
Interest concerned: | Commercial interests |
Storage period: | As long as necessary for this purpose |
| Purpose | Retargeting |
|---|---|
Information: | Name, Home address, Email, Phone, Click behaviour, Online behaviour, Interest in a product, Social media account, User ID, Order history, Billing address Legitimate interests |
Legal basis: | Legitimate interests |
Interest concerned: | Commercial interests |
Storage period: | As long as necessary for this purpose |
| Purpose | Social media Marketing |
|---|---|
Information: | Name, Home address, Email, Phone, Click behaviour, Online behaviour, Interest in a product, Social media account, User ID, Order history, Billing address Legitimate interests |
Legal basis: | Legitimate interests |
Interest concerned: | Commercial interests |
Storage period: | As long as necessary for this purpose |
| Purpose | Behavioural targeting |
|---|---|
Information: | Name, Home address, Email, Phone, Click behaviour, Online behaviour, Interest in a product, Social media account, User ID, Order history, Billing address Legitimate interests |
Legal basis: | Legitimate interests |
Interest concerned: | Commercial interests |
Storage period: | As long as necessary for this purpose |
Website
| Purpose | Website analytics |
|---|---|
Information: | Online behaviour, Location |
Legal basis: | Legitimate interests |
Importance: | Commercial interests |
Storage period: | As long as necessary for this purpose |
| Purpose | Account |
|---|---|
Information: | Name, Address, Email, Username, Message content |
Legal basis: | Necessary for the performance of a contract |
Storage period: | As long as necessary for this purpose |
| Purpose | Submitting reviews or messages |
|---|---|
Information: | Name, Address, Email, Username, Message content |
Legal basis: | Necessary for the performance of a contract |
Storage period: | As long as necessary for this purpose |
| Purpose | Chat feature |
|---|---|
Information: | Name, Address, Email, Username, Message content |
Legal basis: | Necessary for the performance of a contract |
Storage period: | As long as necessary for this purpose |
Website
| Purpose | ID verification |
|---|---|
Information: | Electronic identification, Phone, Name, Address |
Legal basis: | Legitimate interests |
Interest concerned: | Commercial interests |
Storage period: | As long as necessary for this purpose |
| Purpose | Data security |
|---|---|
Information: | Name, Home address, Email, Phone, Click behaviour, Online behaviour, Interest in a product, Social media account, User ID, Order history, Billing address Legitimate interests |
Legal basis: | Legitimate interests |
Interest concerned: | Commercial interests |
Storage period: | As long as necessary for this purpose |
4. How did MH Wines obtain your personal data?
MH Wines has obtained your data because you have provided this data to us.
5. What are your rights?
Under the European General Data Protection Regulation you have a number of rights with regard to your data and the processing thereof:Access
You may access your personal information and make any necessary changes in your account. If you would like to see which personal data MH Wines has obtained about you, you may exercise your right of access by submitting a request to MH Wines.
- Making changes
If you wish to make changes to the personal information that you have seen as a result of a request for access and you are unable to make the changes yourself in your account, you may request that MH Wines makes these changes for you. You may request that MH Wines modifies, corrects, supplements, erases or shields your information.
- Restriction of processing of personal data
You also have the right, under certain conditions, to ask MH Wines to restrict the processing of your personal data.
- Right to object
If processing of your data takes place on the grounds of ‘legitimate interest’ by MH Wines or a third party, you have the right to object to that processing.
- Data portability
You have the right to obtain your personal data from MH Wines. MH Wines will provide this in a structured and commonly used format, which can easily be opened using commonly used digital systems.
- Withdrawal consent
When the legal basis for a particular processing is your explicit consent, you have the right to withdraw that consent. This does not affect past processing, but does mean that we will no longer be allowed to process this data in the future. It may also result in MH Wines no longer being able to provide you with certain services.
- Response from MH Wines
A request can be sent to [email protected] . MH Wines will comply with your request as soon as possible and in any case no later than one (1) month after MH Wines has received such a request. If MH Wines rejects your request, we will indicate in our reply why the request was rejected.
- Recipients of your personal data
Your data may be transmitted to:
- Data processors
- Parties that are involved in the execution or fulfillment of an agreement between you and MH Wines
- External consultants
It is possible that MH Wines is required to submit your data to a third party, for example to fulfill a legal obligation.
6. What are cookies and how does MH Wines use them?
Cookies are small pieces of (text) information that are sent to your browser when you visit the website of MH Wines and then stored on the hard disk or in the memory of your device. The cookies placed via MH Wines‘s website cannot damage your device or the files stored on it. With ‘cookies’, we also mean comparable techniques collecting information, such as device fingerprinting.
7. Can changes be made to this Privacy Statement?
This Privacy Statement is subject to changes. We therefore advise you to regularly read the Privacy Statement for any such changes.8. Questions, remarks, and complaints
If you have any questions regarding this Privacy Statement or the way in which MH Wines uses your data, you can send an e-mail to [email protected] . If you have a complaint about the way your data is processed, please send an e-mail to [email protected] . Furthermore, you always have the right to contact the competent national data protection authority. In The Netherlands, this is the Dutch Data Protection Authority .